If you were injured in an Uber or Lyft crash in Lansing, Tompkins County, it can be overwhelming to know what steps to take next. This guide explains the process for pursuing a personal injury claim after a rideshare collision, covering who may be responsible, what evidence matters, and how timelines and insurance rules often work in New York. Our goal is to provide clear, practical information so you can protect your rights, communicate effectively with insurers and other parties, and make informed decisions about medical care and legal options following the accident.
Working with a personal injury attorney can make a meaningful difference in the handling of a rideshare claim. An attorney can gather and preserve key evidence, communicate with multiple insurers, and evaluate all potential sources of recovery, including the rideshare company’s commercial policies. Early legal involvement can also help ensure medical bills are documented correctly and that settlement offers are reviewed against the full scope of your short and long term needs. The right legal approach aims to maximize recovery while reducing stress and administrative burden for injured people and their families.
Liability refers to legal responsibility for causing harm in a car or rideshare collision. Determining liability involves reviewing who acted negligently, such as failing to yield, running a red light, or otherwise driving carelessly, and whether that conduct led directly to another person’s injuries. Liability may be shared among multiple parties, and the legal framework evaluates each party’s role in causing the crash. Establishing liability is a necessary step to recover compensation for medical expenses, lost income, property damage, and non-economic losses like pain and suffering under New York law.
Commercial insurance is the coverage that rideshare companies and some drivers carry for business-related trips and may offer higher limits than personal policies. Coverage can vary based on whether the driver was available for rides, en route to pick up a passenger, or actively transporting a fare at the time of the crash. Commercial policies often include provisions designed to cover liability arising from app-based services, and an investigation into policy triggers determines whether that commercial coverage applies to a specific incident and to what extent it will respond to claims for injuries and damages.
Comparative fault is the legal concept where more than one party may share responsibility for an accident, and any award for damages is adjusted based on each party’s percentage of fault. In New York, a claimant’s recovery can be reduced by their share of fault, meaning that evidence showing the actions of all drivers, road conditions, and other factors is important. Understanding how comparative fault might apply in a rideshare collision helps set realistic expectations about potential recovery and shapes the approach to negotiation or litigation to demonstrate the other party’s greater responsibility.
Loss of earnings includes the income you could not earn because of injuries from a rideshare accident, including lost wages, reduced earning capacity, and missed opportunities for overtime or commissions. Documentation such as employer statements, pay stubs, and tax records helps prove the amount and duration of lost income. Establishing loss of earnings is a fundamental part of quantifying economic damages, and a complete claim combines medical records with financial documentation to show how the injuries have affected a person’s current and future ability to work and earn income.
Right after a rideshare collision, preserve as much evidence as possible. Take photos of the scene, vehicle damage, visible injuries, and any road signs or signals, and collect contact information from witnesses. Early evidence preservation can strengthen your position with insurers and later during claim resolution by providing an accurate account of how the crash occurred.
Get medical attention promptly following the crash, even if injuries seem minor at first, because some symptoms can worsen over time. Detailed medical records documenting diagnosis, treatment, and the link between the collision and injuries are essential to support a claim. Following recommended treatment plans also helps show the reasonableness of medical expenses and the extent of injuries sustained.
Report the accident to local law enforcement and to the rideshare company through the app as soon as possible, and keep copies of any reports or correspondence. Inform your insurer when required, but avoid detailed recorded statements until you have legal guidance. Timely notifications and documentation help preserve rights and make it easier to trace policies and coverage that may apply.
Comprehensive legal support is often appropriate when injuries are severe or expected to require prolonged treatment and rehabilitation. Complex medical needs and substantial future care increase the importance of fully documenting damages and exploring all sources of compensation. A coordinated approach can help identify long-term costs and pursue the appropriate level of insurance coverage and damages.
When a rideshare accident may involve several responsible parties or multiple insurance policies, comprehensive legal work helps determine which carriers and defendants can be held accountable. Investigations that pull app logs, vehicle records, and witness accounts can reveal full liability. This thorough approach protects a claimant from accepting inadequate settlements while other payors remain available.
A more limited approach can be reasonable when injuries are minor, liability is straightforward, and expected medical costs are low. In such cases it may be possible to resolve the claim directly with insurers without extensive investigation or litigation. Even with minor claims, preserving key records and documenting treatment remains important to secure fair compensation.
If the at-fault party’s insurer promptly accepts responsibility and offers reasonable compensation covering medical bills and lost wages, a limited approach focused on settlement negotiation may suffice. Quick resolution can reduce stress and time involved in a claim when coverage limits are adequate. However, it remains important to ensure future medical needs are considered before accepting any final offer.
Passengers injured while riding in an Uber or Lyft may have claims against the driver and potentially against the rideshare company depending on app status and applicable insurance. Medical documentation and trip records help determine the appropriate source of recovery for treatment and other losses.
When a rideshare driver is involved in a crash with another motorist while logged into the app or carrying a fare, both the driver’s personal policy and the rideshare company’s commercial policy may be relevant. Investigations focus on which policies are triggered and the available coverage limits for injured parties.
A third-party driver’s negligence can create claims for injured passengers and for the rideshare driver as well, requiring coordination among multiple insurers. Clear evidence such as witness statements and accident reports supports establishing fault and pursuing compensation.
Ahearne Law Firm PLLC focuses on representing people injured in vehicle collisions throughout Tompkins County and nearby Hudson Valley communities. The firm helps clients gather evidence, navigate communications with multiple insurers, and understand the insurance rules that often apply to rideshare incidents. From the initial medical documentation to negotiating settlements or preparing suit when necessary, the firm seeks to secure appropriate compensation while keeping injured clients informed about progress and options at each stage.
After a rideshare collision, your first priorities should be safety and medical care. Move to a safe location if you are able, call 911 for police and medical responders, and follow any instructions from emergency personnel. If you can safely do so, document the scene with photos of vehicles, injuries, road conditions, and any traffic controls. Collect names and contact information from witnesses and the other drivers involved, note whether the rideshare app was active for the driver, and save any messages or trip receipts from the app. It is important to seek medical attention promptly and to keep careful records of all treatment, prescriptions, and medical appointments. Reporting the crash to the rideshare company through the app and to your insurer when required helps preserve claims, but avoid giving recorded statements to insurers without first reviewing the situation. Early preservation of evidence and medical records increases the likelihood of recovering compensation for bills, lost wages, and ongoing care needs.
Liability in rideshare crashes depends on who caused the accident and the specific circumstances at the time, such as whether the driver was logged into the app or carrying a passenger. Potentially responsible parties include the rideshare driver, other motorists involved in the collision, and in some cases parties responsible for dangerous road conditions. Determining liability begins with police reports, witness statements, vehicle damage assessments, and app records that show the driver’s status at the time of the crash. If the rideshare driver’s actions caused the collision, their personal insurance or the company’s commercial policy may respond depending on coverage triggers. When multiple parties share responsibility, New York’s rules on comparative fault affect recovery, so each party’s role must be carefully evaluated. A thorough investigation helps identify all liable parties and the insurance sources that may provide compensation for injuries and other losses.
Rideshare company commercial insurance typically applies when a driver is logged into the app and is available to accept rides, en route to pick up a passenger, or actively transporting a passenger, and it may provide higher coverage limits than a driver’s personal policy. Personal auto insurance is designed for private use and may exclude coverage for business use such as ridesharing, creating complex interactions between personal and commercial policies. Which policy applies depends on the app status and the terms of each insurer’s coverage. Because coverage triggers can be fact-specific, an investigation into trip logs, app timestamps, and communications is often required to determine which insurer should respond. Evidence that shows the driver’s status at the time of the collision is particularly important. Understanding the hierarchy of potential coverage sources helps injured parties pursue the appropriate insurer for compensation for medical bills, wage loss, and other damages.
In New York, the statute of limitations for most personal injury claims is generally three years from the date of the accident, which means legal action must usually be started within that timeframe or the right to sue may be lost. There are exceptions and additional requirements for claims against municipal entities or for specific types of claims, so determining the applicable deadlines early is important. Timely investigation and action also help preserve evidence and witness memories, which are valuable for a strong claim. Even when three years applies, initiating the claims process and notifying insurers promptly supports recovery by ensuring documentation is assembled and deadlines for reporting to insurers are met. If you have questions about deadlines specific to your situation, seeking legal guidance soon after the accident can clarify timing and next steps to preserve your rights.
Damages in a rideshare accident claim can include compensation for medical expenses, both past and reasonably anticipated future care, lost income and loss of earning capacity, property damage to vehicles and personal items, and non-economic damages such as pain and suffering. When injuries affect the ability to work or require ongoing therapy and rehabilitation, those future costs and economic impacts are included in the damages analysis. Documentation such as medical records, bills, wage statements, and expert opinions may be used to quantify these losses. In some cases punitive or additional damages may be available depending on the conduct of the responsible party, but most claims focus on making the injured person whole for tangible losses and the non-economic impacts of injury. A comprehensive claim gathers evidence that shows the medical, financial, and personal consequences of the collision to present a full picture of recovery needs.
If the rideshare driver is uninsured or underinsured, recovery options depend on the available coverages, including your own uninsured or underinsured motorist coverage if you carry such protection. Rideshare companies maintain commercial policies that may respond in certain circumstances, and third-party at-fault drivers may also be pursued for damages. Identifying all possible sources of recovery and the applicable coverage limits is important to maximizing compensation when the driver’s personal policy is inadequate. When uninsured motorist coverage is available to a claimant, it can provide compensation up to policy limits for medical expenses and other losses caused by an uninsured driver. Reviewing insurance policies early helps clarify available remedies and whether supplemental sources should be pursued. Legal guidance can assist in coordinating claims under different policies and advocating for the full recovery allowed under applicable coverages.
Yes, seeking medical care after a crash is important even if injuries initially seem minor, because some conditions such as soft tissue injuries, whiplash, or internal injuries can become more apparent over time. Immediate evaluation creates medical records that document the link between the collision and your injuries, and early treatment may improve recovery outcomes. Follow recommended care plans and keep records of all appointments, tests, and prescribed treatments, as these support any subsequent claim for compensation. Medical documentation also helps demonstrate the reasonableness of treatment and expenses to insurers and, if needed, to a court. Consistent follow-up and compliance with medical advice strengthen the credibility of the injury claim by showing that care was necessary and that recommended treatments were pursued to address the health impacts of the collision.
Proving fault in a rideshare accident typically involves compiling police reports, witness statements, photographs of the scene and vehicle damage, surveillance footage if available, and records from the rideshare app showing trip status and timestamps. Accident reconstructions, witness interviews, and expert opinions may be used in complex cases to show how the crash occurred and which party’s actions caused the collision. Careful preservation of these materials shortly after the incident supports a strong showing of responsibility. Comparative fault principles may apply if more than one party bears responsibility, so demonstrating the relative carelessness of the other drivers and the sequence of events is important. A complete investigation that ties physical evidence to witness accounts and the timeline from the app can clearly present who was primarily responsible and reduce the impact of shared fault on potential recovery.
Whether the rideshare company will pay medical bills depends on which insurance policies are triggered by the circumstances of the crash. If the driver was logged into the app and a commercial policy is in force that covers the incident, that policy may provide primary or excess coverage for injuries and related bills. The driver’s personal policy may also respond depending on how insurers allocate responsibility and the app status at the time of the collision. Insurer responses can vary, and insurers may initially deny responsibility or dispute the extent of damages. Clear documentation of medical treatment, the link between injuries and the crash, and any trip information helps establish the basis for a claim against the appropriate carrier. When insurers are slow or unresponsive, legal representation can assist in pressing claims and negotiating fair settlements to cover medical costs and other losses.
The timeline for resolving a rideshare injury claim varies based on the complexity of the injuries, the number of liable parties, and whether insurers make reasonable offers. Some cases settle within months if liability is clear and medical treatment is complete, while more complex cases involving long-term care needs or contested liability may take longer and possibly require filing a lawsuit. The discovery process in litigation and negotiations over settlement value add time, so patience and thorough documentation are often necessary to secure a fair resolution. A prudent approach balances the desire for a timely outcome with the need to fully document injuries and future care costs before accepting any final offer. Communicating with insurers and opposing counsel while keeping medical providers updated helps move a claim forward, and a clear plan for gathering necessary evidence and valuing damages supports a more efficient and equitable resolution.
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